thehouseofgenista
The House Of Genista
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Shop policies
Last updated on
May 9, 2022
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HELLO, and a very warm welcome to the Etsy Store of The House Of Genista. "Genista Bears" are designed and handcrafted by myself, Hillary Rose. As a Teddy Bear Artist and Collector I take pride in offering Teddy Bears handcrafted from the finest quality materials with great attention paid to each individual creation. Commitment to quality is very important to me. Creating a Teddy Bear truly is a labour of love! It takes many hours to design and sew a Teddy Bear before you get to the hand-trimming, sculpting, adding highlights and choosing accessories to bring out the Great Big Bearsonality of each special creation, and it's this great attention to detail that makes each "Genista Bear" a unique and highly collectible little treasure.
I Try To Create Teddy Bears For Everyone From Needle Felted Bears,Loveable Plush Teddy Bears, Right Through To Collectible Mohair Teddy Bears For The Collector.
Traditional - Contemporary, Whimsical - Soulful, Primitive - Outrageous, "Something For Everyone"
There is nothing more enjoyable than watching each little creation come together, each little face becoming a whole new character. I hope that "Genista Bears" will find a place in your affections. A Teddy Bear "lives" in the hearts of many and "Genista Bears" will hopefully "live" and "Leave Paw Prints In Your Heart".
Every effort is made to ensure that the product image, colour representation and item descriptions on each item are a fair representation of the actual products and colours, but some colourings may vary slightly from the colours shown due to photographic process.
Please take a look at my payment, shipping and refund policies for your own information. I offer an excellent after sales service to my customers.
Email addresses:
genistabears [!at] hotmail.co.uk
thehouseofgenista [!at] hotmail.com
I Try To Create Teddy Bears For Everyone From Needle Felted Bears,Loveable Plush Teddy Bears, Right Through To Collectible Mohair Teddy Bears For The Collector.
Traditional - Contemporary, Whimsical - Soulful, Primitive - Outrageous, "Something For Everyone"
There is nothing more enjoyable than watching each little creation come together, each little face becoming a whole new character. I hope that "Genista Bears" will find a place in your affections. A Teddy Bear "lives" in the hearts of many and "Genista Bears" will hopefully "live" and "Leave Paw Prints In Your Heart".
Every effort is made to ensure that the product image, colour representation and item descriptions on each item are a fair representation of the actual products and colours, but some colourings may vary slightly from the colours shown due to photographic process.
Please take a look at my payment, shipping and refund policies for your own information. I offer an excellent after sales service to my customers.
Email addresses:
genistabears [!at] hotmail.co.uk
thehouseofgenista [!at] hotmail.com
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept PayPal cheques and postal orders.
PayPal only from outside UK.
Payment to be received within 5 days of sale please.
Thank You.......
PayPal only from outside UK.
Payment to be received within 5 days of sale please.
Thank You.......
Shipping
I attempt to deliver your order as soon as I receive your order and payment, within one working day if using PayPal. If paying by cheque your order will be sent out after clearance of funds. My aim is to offer a fast and professional service to my customers worldwide. Discounts are always available on postage/packing costs should you wish to purchase more than one item. Total sent with confirmation of order.
Postage to destinations within the UK is by Royal Mail 1st class Recorded Delivery.
Postage outside of the UK is by Royal Mail Airmail. Please email for shipping costs when placing your order with The House Of Genista unless stated on the item description. Non EU countries may incur custom/duty charges. These are not included in the price of the Bear/Item or the shipping costs and are therefore the responsibility of the purchaser, so please check prior to ordering on any costs that you may incur. I will not have that information. Thank You........
Postage to destinations within the UK is by Royal Mail 1st class Recorded Delivery.
Postage outside of the UK is by Royal Mail Airmail. Please email for shipping costs when placing your order with The House Of Genista unless stated on the item description. Non EU countries may incur custom/duty charges. These are not included in the price of the Bear/Item or the shipping costs and are therefore the responsibility of the purchaser, so please check prior to ordering on any costs that you may incur. I will not have that information. Thank You........
Additional policies and FAQs
My website www.thehouseofgenista.com has now been published. Also please visit my blog for updates and news from The House Of Genista Where.... "Genista Bears Leave Paw Prints In Your Heart"
www.thehouseofgenista.blogspot.com
www.thehouseofgenista.blogspot.com